The Trial Period Extension is a particular offer in which customers ordered a product and have a trial period of 15 days to test the product, prior to being charged.
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Please note that customers, who choose this type of offer, are charged ONLY the Shipping & Handling fees when placing the order - the full amount of the product(s) is going to be automatically charged at the end of the 15 days trial period.
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Additionally, it is important to highlight that the 15 days trial period can be extended just ONCE for an additional 15 days, which means that in such cases customers are automatically charged after 30 days from the day he/she has placed the order. |
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The sections, on the order pages, which includes important details about the Trial Period Extension Order are the listed below:
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In the below example, we can see that the first step/event is when the customer placed the order and this charged the shipping and handling fees
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The second event line is when about the Order Confirmation email is being sent to the customer.
The third line is a notification email, sent to the customer 7 days after the order was placed, to remind him/her that 7 days already pass by and he/she still has another 7 days of the trial.
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Ultimately, the seventh line is the line that is added in case the customer chooses to go for the one-time 15 days trial period extension.
4. The Notes
On this section are displayed any system notes automatically included when an event modifies the order, for instance: Hold/Cancel order fulfillment, discounts, decrease products quantity, etc.
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