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The link to the offer checkout page is available under the Order Information section, inside the order page
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2. The
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Shipping History and the Extend Trial Button
On the Shipping History section, is now available the Extend Trial button:
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Users can extend the free trial just once and up to a maximum of 15 additional days. |
When the user clicks on the Extend Trail button, a tab will pop up, and it can be typed the number of days to which the trial will be extended:
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Please note that if the number of days typed is higher than 15, when the user clicks on the
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3. The Payment History
In this section are listed all transactions, charge(s), or refund(s), made for the order.
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At the end of the trial period, once customers are charged, then an additional row appears with the details and the amount paid by customers for the product.
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4. The Sales Workflow:
Under this section, there is a table listed with all the steps of the sales, from the day the customer placed the order, till to the last update when the sale is completed (see below example).
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Additionally, please note that if the customer decides to pay with a Prepaid Card, he/she is charged in full when the order is placed. Consequently, in the Sales Workflow, it is not going to appear the email “Pre-sale - Outstanding Balance“ as well as the future payment, at the end of the trial, is canceled, and the customer won’t be charged again. |
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5. The Notes
On this section are displayed any system notes automatically included when an event modifies the order, for instance: Hold/Cancel order fulfillment, discounts, decrease products quantity, etc.
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