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Please note that on the non-Amazon warehouses, the user needs to include the specific Amazon SKU on the list of products available on it.
Please note that the toggle Allow Marketplace | doesnand the Marketplace Warehouses area don't have any relationship with the CRM section, called Marketplaces. |
The Allow Marketplace toggle is using the Fulfillment by Amazon (FBA) program With the FBA program, eManage CRM is also employing Amazon Warehouses (Amazon fulfillment chain) to fulfill DFO orders. | |
The Marketplaces section is using the Fulfillment by Merchant (FBM) program With the FBM program, eManage CRM stores and ships orders created in a Marketplace, such as Amazon, Shopify, or Walmart. For more information about this, please check the helpdesk article: The Marketplaces |
Contacts List
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In this section, users can add the Warehouse main contact(s), by clicking on the Add New button
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and then fill in the contact details and once done, click on + Add button
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Common Countries
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In this section, the user must add all the countries where the orders are shipped to.
Please note that if the country is not included, the orders will go to Backorders status, even if the product is in stock.
To add or edit your list of countries, please click on the Please Select a Country button
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and select all countries you need to.
If you type the continent on the Search bar, it will pop up below all countries located in that specific continent. Additionally, by clicking on the name of the continent, the system will automatically select all countries listed on it
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Once finished, just click on Done and the countries will be all filed below
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Products
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EC-5786 - What is the Buffer column for?
In Transit
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Marketplace Warehouses
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As mentioned above, this feature is working ONLY for the Amazon FBA warehouse.
Please note that the toggle Allow Marketplace and the Marketplace Warehouses area don't have any relationship with the CRM section, called Marketplaces. |
The Allow Marketplace toggle is using the Fulfillment by Amazon (FBA) program With the FBA program, eManage CRM is also employing Amazon Warehouses (Amazon fulfillment chain) to fulfill DFO orders. |
The Marketplaces section is using the Fulfillment by Merchant (FBM) program With the FBM program, eManage CRM stores and ships orders created in a Marketplace, such as Amazon, Shopify, or Walmart. For more information about this, please check the helpdesk article: The Marketplaces |
To configure it, please follow the below instructions:
Switch to ON the toggle Allow Marketplace
In the Marketplace Warehouses area, users can include other Warehouses that are stocking Amazon SKU, helping the Amazon Warehouse fulfill orders; or else, some Amazon inventory is kept in other Warehouses (i.g. V-Logic, Swan, etc). Therefore, the warehouses that have those products are linked to the Warehouse Amazon FBA on the Marketplace Warehouses, on the Warehouse Setting page (see below example).
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The system is able to pull the full amount of stock of the Amazon products, not just in the Amazon warehouse itself, but on the other warehouses that they kept them.
Please note that on the non-Amazon warehouses, the user needs to include the specific Amazon SKU on the list of products available on it.
Shipping Methods
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Package Weight
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Custom Fields
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In this section, the user can add the Weight Limit per Package (Kg) on the field and then click on the Update Package Weight
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button.
Please note that if no weight limit is selected, then packages won’t be split based on weight as well as if the weight limit is selected, then we split packages based on the available weights stored at SKU level (unit, packaging, label).
Custom Fields
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In this section, the user can add any additional information related to the warehouse by typing on the fields and click on the Update These Custom Fields button