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How to configure a new Sales Models for Subscriptions

General

Workflow Name field: add the name of your sale model

Description (optional): add a description of your sale model

In the Select a Sales Model Type, check the:

  •  Continuity Model

By choosing the Continuity type, users have two toggles that they can add to their sale model:

  • Enable Pre-reoccurring Cycle?

  • Is Shipment Delay?

60-day Stage
Info

The first 60-day cycle must be completed with at least one step configured for day #1.

This step will be performed online whenever a new order is placed

  1. Select the day that the subscription is normally scheduled, from the 60 days calendar.

  2. Customer Change Options: select the type of charge that the customer is going to pay. For example: Charge shipping + full product price

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  3. Send Email Options: pick an email from the drop-down menu, which will be sent to the customer every XX that the subscription payment is paid. For instance, Order Confirmation email.

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  4. Place Order? toggle: switch it to ON

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  5. Once done, click on the Add button and theselection will be displayed below

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  6. If users need to add more events during the subscription cycle, just follow this process again in order to include it.

Before Continuity
Continuity Cycle
Tax Configuration

This section can be left blank, as taxes configuration are available inside the campaign settings page.

2. Set up the Campaign

  1. Log in to the CRM instance and from the left side menu, scroll down and click Campaign Management

  2. Then click on Settings

  3. From the Settings page, go to the top right side of the page and click on the + Create new button

  4. The user is redirected to the New Campaign Settings page

  5. For the already existing campaigns, the user can click on the campaign name to access its settings page

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