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  1. Log in to the CRM instance and from the left side menu, scroll down and click Sales Models

  2. From the Sales Models page, go to the top right side of the page and click on the + Create new button

  3. The user is redirected to the Sales Models Settings page

How to configure a new Sales Models for Subscriptions

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From the Sale Models page, the user should follow the below steps to set it up.

General

In this first section, of the Sale Model page, the user needs to configure the below options.

  • Workflow Name field: add the name of your sale model

  • Description: add a description of your sale model

  • Switch to ON the toggle Is Active?

  • In the Select aSales Model Type, check the:

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  • Enable Pre-reoccurring Cycle? toggle Switch ON/OFF button: when set to

    Status
    colourGreen
    titleON
    , this enables the pre-order type offer but with subscriptions

  • Is Shipment Delay? toggle Switch ON/OFF button: when set to

    Status
    colourGreen
    titleON
    there is a delay of 30 days for the orders which are a subscription offer in order for the product to be sent after 30 days .(see below example)

    Image Modified

60-day Stage

Info

The first 60-day cycle must be completed with at least one step configured for day #1.

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  1. Select the day that the subscription is normally scheduled, from the 60 days calendar

    by choosing the number on the table, users are not selecting a calendar day, but instead the day of the event during the subscription cycle
    For example, picking the first day means that the event will be triggered on day 1 during the subscription cycle.

  2. On the Customer Change Options: select the type of charge that the customer is going to pay. For example, Charge shipping + full product price

  3. And also on the Send Email Options: pick an email from the drop-down menu, which will be sent to the customer every XX that the subscription payment is paid. For instance, Order Confirmation email.

  4. Place Order? toggle Switch ON/OFF button: this button is set to

    Status
    colourGreen
    titleON
    for the Day 1 ONLY, as it’s the first step of any sale and requires the customer to place an order

  5. Once done, click on the Add button and theselection will be displayed below

  6. If users need to add more events during the subscription cycle, just follow this process again in order to include them (see below example)

Before Continuity

This section is configurable ONLY if the toggle Enable Pre-reoccurring Cycle?, at the top of the Sale Model page, has been switched to ON, which means that enables the pre-order type offer but with subscriptions

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  1. Enable the toggle Enable Pre-reoccurring Cycle? at the top of the Sale Model page

  2. Select the day from the table

    by choosing the number on the table, users are not selecting a calendar day, but instead the day of the event during the subscription cycle
    For example, picking the first day means that the event will be triggered on day 1 during the subscription cycle.

  3. On the Customer Change Options: select the type of charge that the customer is going to pay, for example, Charge shipping + full product price. Otherwise, you can set this field to none if no charge should occur at the time of the event.

  4. And also on the Send Email Options: pick an email from the drop-down menu, which will be sent to the customer every XX that the subscription payment is paid, for instance, Order Confirmation email.Otherwise, you can set this field to none if no charge should occur at the time of the event.

  5. Place Order? toggle Switch ON/OFF button: this button is set to

    Status
    colourGreen
    titleON
    for the Day 1 ONLY, as it’s the first step of any sale and requires the customer to place an order

  6. Once done, click on the Add button and theselection will be displayed below

  7. If users need to add more events during the subscription cycle, just follow this process again in order to include them (see below example)

Continuity Cycle

In this section, the user should set until when the subscription should keep going.

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  1. Customer Charge Options field: from the drop-down menu, choose the most appropriate option for the sale model, for instance, Charge shipping + discounted product price. Otherwise, you can set this field to none if no charge should occur at the time of the event.

  2. Send Email Options field: from the drop-down menu, decide the most appropriate option for the sale model, for instance, the Order Confirmation email. Otherwise, you can set this field to none if no charge should occur at the time of the event.

  3. Place Order? toggle: should be switched to ON

  4. Once done, click on the Add button and theselection will be displayed below

  5. If users need to add more events during the subscription cycle, just follow this process again in order to include it (see below example)

Tax Configuration

This section can be left blank, as taxes configuration are available inside the campaign settings page.

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