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On this page, the below topics will be explained:

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  • Enable Pre-reoccurring Cycle? toggle Switch ON/OFF button: when set to

    Status
    colourGreen
    titleON
    , this enables the pre-order type offer but with subscriptionsthis can be left as OFF as everything can be configured already by using the 60-day Stage

  • Is Shipment Delay? toggle Switch ON/OFF button: : this is a flag that when set to

    Status
    colourGreen
    titleON
    there is a delay of 30 days for the orders which are a subscription offer in order for the product to be sent after 30 days (see below example)

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This feature is useful for product refill. For example, the customer purchase a shampoo (one-time order) as well as he/she purchased the subscription to receive monthly the shampoo refill, which is sent with a shipment delay of 30 days.

  • customers are informed that their orders may arrive with some delay

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60-day Stage

Info

The first 60-day cycle must be completed with at least one step configured for day #1.

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  1. Select the day that the subscription is normally scheduled, from the 60 days calendar

    by choosing the number on the table, users are not selecting a calendar day, but instead the day of the event during the subscription cycle
    For example, picking the first day means that the event will be triggered on day 1 during the subscription cycle.

  2. On the Customer Change Options: select the type of charge that the customer is going to pay. For example, Charge shipping + full product price

  3. And also on the Send Email Options: pick an email from the drop-down menu, which will be sent to the customer every XX that the subscription payment is paid. For instance, Order Confirmation email.

  4. Place Order? toggle Switch ON/OFF button: this button is set to

    Status
    colourGreen
    titleON
    for the Day 1 ONLY, as it’s the first step of any sale and requires the customer to place an order

  5. Once done, click on the Add button and theselection will be displayed below

  6. If users need to add more events during the subscription cycle, just follow this process again in order to include them (see below example)

Before Continuity

This section is configurable ONLY if the toggle Enable Pre-reoccurring Cycle?, at the top of the Sale Model page, has been switched to ON, which means that enables the pre-order type offer but with subscriptions

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Then the user should set any additional event that comes after the initial delivery of the product, as per the above example.

So to set up this section, the user should follow the below instructions.

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Enable the toggle Enable Pre-reoccurring Cycle? at the top of the Sale Model page

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Select the day from the table

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by choosing the number on the table, users are not selecting a calendar day, but instead the day of the event during the subscription cycle
For example, picking the first day means that the event will be triggered on day 1 during the subscription cycle.

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On the Customer Change Options: select the type of charge that the customer is going to pay, for example, Charge shipping + full product price. Otherwise, you can set this field to none if no charge should occur at the time of the event.

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Place Order? toggle Switch ON/OFF button: this button is set to

Status
colourGreen
titleON
for the Day 1 ONLY, as it’s the first step of any sale and requires the customer to place an order

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If users need to add more events during the subscription cycle, just follow this process again in order to include them (see below example)

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The Additional Discount field (%): by setting to

Status
colourGreen
titleON
, it will add the discount to every sale accordingly.

Add Surcharge toggle: by setting to

Status
colourGreen
titleON
this toggle, this will charge a tax or surcharge for the product, if the amount of the Surcharge was set up on the product page.

By default, if the product doesn’t have any surcharge amount set up at the product level, then this is not charged.

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Tax Amount (%): please DO NOT use it, refer to the tax configuration available at the campaign level, on the campaign settings page.

Before Continuity

This section is configurable ONLY if the toggle Enable Pre-reoccurring Cycle?, at the top of the Sale Model page, has been switched to ON.

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However, all Subscription setup can be done by using the 60-day Stage, so this section can be left blank.

Continuity Cycle

In this section, the user should set until when the subscription should keep going.

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