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What is the SKU Black List section for?
On the SKU Black List page, users can set products in this list when the product will be out of stock for some time.
Setting a product in the SKU Black List means that the system will ignore the order with this product for the time being and send to fulfillment the other orders related to these orders.
Where is it located?
To find this section, follow the below steps.
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What is on the SKU Black List page
On the SKU Black List page there are:
The feature to add a new SKU to the Blacklist
The list of all SKUs that are blacklisted (see below example):
Adding a new product to the SKU Black List
Click on the Add new Product SKU field
Pick one of the SKU from the drop-down menu
Click on the + Add button
How the products set up as SKU Black List work in the fulfillment chain
Normally, the system follows the 51% rule to ship a bundle of orders, which means that the 51% of the orders need to be in stock for the package to be shipped.
Otherwise, the system will set all orders of the bundle in Backorders, until the above rule is complied, or all products are in stock.
For SKUs that have been blacklisted, the system understands that these SKUs will take time to get back in stock and so the SKUs should be ignored in a bundle of orders, by freeing the others products to be shipped if they are in stock. Also, if all items of the orders are all in stock, including the one blacklisted, then the system will ship them out.
Resuming, we can have the four cases below.
The First Scenario | The Second Scenario | The Third Scenario | The Fourth Scenario |
|---|---|---|---|
There is a bundle with 2 orders:
| There is a bundle with 2 orders:
| There is a bundle with 2 orders:
| There is a bundle with 2 orders:
|
Result | Result | Result | Result |
The system won’t send any order, as for both items there isn't any stock available. | The system will ignore the blacklisted SKU, break the 51% rule and send anyway the 1st order. | The system will ignore the blacklisted SKU, and don’t send any order as the first item is out of stock. | The system will send out both orders as both items are available. |
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