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Log in to CRM and go to the left side menu
Scroll down and hit the System Settings>SMTP Accounts
If already configured, the list of the SMTPs will be displayed on this page.
Also, on the table are is displayed the following information for each SMTP:
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SMTPs configured as External Providers are going to be managed by Mailgun.
Therefore, the user needs to make sure that Mailgun has been verified. To do so, please click on the below link and follow the steps: Domain Verification Walkthrough.
Once this is done, please follow the below instructions to set up the External SMTP:
The information that needs to be provided, which is available inside your SMTP account, are:
Account Name: for example, Demo Account
Account Type: which can be set as Campaigns | Customer Service | System Account
Domain: which is the part of the email address after the @. For example, for the support@dfo.global, the domain is dfo.global
Email: add the email that is linked to this Email Server (SMTP), for example, Demo@emanagecrm.com
From Name: for example Demo Support
Is Active? toggle needs to be switched to ON
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