On this page will be discussed the below topics:
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Customer Service Templates
In the Customer Service Templates section, xxxxx
Where the Customer Service Templates section is located
The Customer Service Templates is one of the topics under the Campaign Management section:
Search by Template Name
Type the template name in the search box and click on the Search button
The + Create New Button
Once you click on the + Create New button, the user is redirected to a new page where, by filling in all details requested, a new Customer Service Template will be created
Creating a new Customer Service Templates
Editing an existing template
In order to edit an existing template, just click on the Editing button on the right side of each template row (see the below example):
