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To find this section, follow the below steps.
Log into CRM and go to the left-side menu
Scroll down and click on the Warehouse Management
Then click on SKU Black List
What is on the SKU Black List page
On the SKU Black List page there are:
The feature to add a new SKU to the Black List
The list of all SKUs that are blacklisted (see below example):
Adding a new product to the SKU Black List
Click on the Add new Product SKU field
Pick one of the SKU from the drop-down menu
Click on the + Add button
How the products set up as SKU Black List work in the fulfillment chain
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The First Scenario | The Second Scenario | The Third Scenario | The Fourth Scenario |
|---|---|---|---|
There is a bundle with 2 orders:
| There is a bundle with 2 orders:
| There is a bundle with 2 orders:
| There is a bundle with 2 orders:
|
Result | Result | Result | Result |
The system won’t send any order, as for both items there isn't any stock available. | The system will ignore the blacklisted SKU, break the 51% rule and send anyway the 1st order. | The system will ignore the blacklisted SKU, and don’t send any order as the first item is out of stock. | The system will send out both orders as both items are available. |
| Note |
|---|
Please note that SKU can be set either on the SKU Exceptions OR in the SKU Black List. The same SKU cannot be included on the both features at the same time. |