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Info

For more information about taxes in CRM, please check the Helpdesk article: How taxes are calculated in CRM.

Toggles

Please find attached below the information regarding what each toggle does.

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There is a fulfilment rule in CRM called the 50% Rule. According to this rule, orders are processed if:

  • There is more More than 50% of the order items are in stock at the Warehouse.
    For example, an order has 5 units of earpods on it. By applying the 50% Rule, this order is fulfilled ONLY if at least 3 units of earpods are available to be shipped, in one package. Then a second package will be sent, once the rest of the items are in stock.

  • Or the SKU is in the exception list and with inventory available.

Info

For more information about how SKUs in the exception list, please refer to the Helpdesk article: SKU Exceptions.

However, to ship an order following this rule, the system has to take into care a couple of more requirements:

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Being said all the above, by turning ON the toggle Use Only Assigned Shipping Countries For Fifty Percent Rule? means that by processing orders applying the 50% rule, the Warehouse will not consider the requirement that the delivery country is should be: the US, CA or MX.
Instead, the Warehouse will ship orders to the countries already set up in the Common Countries section of the Warehouse Settings page.

For example

Example

  • At the Warehouse, there is more than 50% of the items of the order in stock

  • The Warehouse is located in Canada

  • In the Common Countries section, it is selected only Canada, which means that the Warehouse delivers orders ONLY to Canada

  • The Use Only Assigned Shipping Countries For Fifty Percent Rule? toggle is switched to ON

Result

The Warehouse will process ONLY orders that:

  • The delivery shipping address is in Canada

  • The more than 50% of the goods of the orders are available in stock at the warehouse.

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Please note that if the country is not included, the orders will go to Backorders status, even if the product is in stock.

Add | Edit the Common Countries

To add or edit your list of countries, please click on the Please Select a Country button

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and select all countries you need to.

  • If you type the continent on the Search bar, it will pop up below all countries located in that specific continent. Additionally, by clicking on the name of the continent, the system will automatically select all countries listed on it

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Once finished, just click on Done and the countries will be all filed below

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Battery Countries

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In this section, the user must add all the countries to which the orders are shipped.

Add | Edit the Battery Countries

To add or edit your list of countries, please click on the Please Select a Country button

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and select all countries you need to.

  • If you type the continent on the Search bar, it will pop up below all countries located in that specific continent. Additionally, by clicking on the name of the continent, the system will automatically select all countries listed on it.

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  • Once finished, just click on Done and the countries will be all filed below

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