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Fulfilment is created three times dailyper day |
Selecting the orders that can be fulfilled
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Tracking Numbers information are is received four times a day
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If something happens during the process of sending the orders to be fulfilled to the warehouse, and they have their fulfilment status set to Processing (9), the system will recover their status to New (1) so that it resumes processing on the next shipment.
Backorder Workflow
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Backorders are processed four times per day |
4.1. Insufficient quantity
4.1.1.Select of Below are some of the reasons orders get status backorders.
Insufficient stock quantity at the Warehouses.
Sometimes fulfillments sent to the warehouses , but which are reject for know reasons, such as insufficient quantity, failure, rejected and others4.1.2.Set fulfillment status to 8 – Backorder, add it to backorders and update orders status to 26 – Backorder, in addition to including notes in are rejected because of insufficient stock quantity, system failure or rejection, and so on.
Therefore, the system will set those fulfilment with the fulfillment status Backorder (8), as well as group them to backorders and update their order status to Backorder (26), and leave a note in the order notes for orders that do not have thank you cards
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4.1.4.Re-submits orders without the thank you cart (set fulfillment status to 1 – New)
4.2. Reconcile Inventory
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CRM UI Fulfilment Status | Database Fulfilment Status |
|---|---|
New | 1 |
Sent | 2 |
Processed | 3 |
Error | 4 |
5 | |
6 | |
Waiting for Tracking Number | 7 |
Backorder | 8 |
Processing | 9 |