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Info

For more information about how to create more users' locations, just check the following helpdesk article: User Locations.

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Adding a role to users' CRM profile

Warning

Please bear in mind that by changing a user role, it will change the access to the CRM sections and this can lead to a data breach. Therefore:

  • For DFO users, due to Security reasons, DO NOT CHANGE your other users' roles. Instead, please refer to support@dfogpc.com to assist you with this request

  • For non-DFO users, please also refer to support@dfogpc.com that can assist you with this request.

  1. Click on the user’s name or Edit button

  2. Pick a new role from the drop-down menu of the User Roles area

  3. Click on the Add button

  4. Click on the Save button.

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Remove a role from a user profile

  1. Click on the user’s name or Edit button

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  2. Click on the Delete button

  3. Click on the Save button

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Add a branch to a user profile

  1. Click on the user’s name or Edit button

  2. Pick a new role from the drop-down menu of the User Branches area

  3. Click on the Add button

  4. Click on the Save button

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Remove a branch from a user profile

  1. Click on the user’s name or Edit button

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  2. Click on the Delete button

  3. Click on the Save button.

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How to deactivate users' CRM profiles

Warning
  • Please bear in mind that to completely removed a user from CRM, this can be done ONLY by the DFO IT Team.

  • Additionally, by changing a user role, it will change the access to the CRM sections and this can lead to a data breach. Therefore:

a) For DFO users, due to Security reasons, DO NOT CHANGE your other users' roles. Instead, please refer to support@dfogpc.com to assist you with this request

b) For non-DFO users, please also refer to support@dfogpc.com that can assist you with this request.

  1. Click on the user’s name or Edit button

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  2. Turn Off the toggle

  3. Remove any roles by clicking on the Delete button

  4. Remove any branches, by clicking on the Delete button

  5. Click on the Save button

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