Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Please find attached below the topics discussed on this page:

Table of Contents
minLevel2
maxLevel5

...

Where is the Warehouses section located?

To locate the Warehouses section, follow the below steps.

  1. Log into CRM and go to the left-side menu

  2. Scroll down and click on Warehouses Management

  3. Then click on Warehouses.

...

Please find attached below the list of features available on this page.

The Search Bar

...

The Refresh button

By clicking on the Refresh button, the page will be refreshed

...

How to create and set up a new Warehouse

...

  1. Click on the + Create New button

...

  1. Image Added

  2. Users are redirected to the Warehouse Settings page, where they can set up a new Warehouse.

To create and set up a new warehouse, please follow the below instructions.

...

From the Warehouses Management section, click on Warehouses

...

  1. Once the Warehouse has been created, it is listed on the Warehouse page as per the below example

    Image Added
Info

For more information about this, please check the following helpdesk article: The Warehouses Settings page.

The table with Warehouses

On this table are listed all Warehouses that can be integrated with eManage CRM.

The table has 6 columns, which display the below information (see below image example)

...

Warehouse Name column
In the Warehouse Name column, users can identify each Warehouse by its name

...

Country Name column

In this column, users can identify the country location of the Warehouse

...

What the Warehouse's Priority is & how to change

...

it

In this column, users can spot the Priority that has been configured for each warehouse.

  • The priority has a range from 1 to 35, where 1 is the highest priority and 35 is the lowest.

  • It’s important to point out that there is a rule applied by the system in order to decide in which warehouse the order has to be first sent to be fulfilled.

  • This rule is based on the Priority that has been assigned by the user himself/herself, to the Warehouse

...

  • Consequently, warehouses that are set up with Priority 1, are the ones to be first chosen to fulfill fulfil an order.

  • However, if the warehouse(s) set with priority 1, don’t have the product in stock, the system will automatically check and assign the order to the warehouse with the product available that has the highest priority next in line; for example, a warehouse with priority 2.

...

  1. Click on the Edit button of the warehouse you need to activate or re-activate

  2. From the Warehouse Settings page, click on the field priority, and from the scroll-down menu select the required priority

  3. Click on Update This Information button, located on the right side of the page section

  4. The warehouse priority has been amended

Info

For more information about the Warehouse Settings page, please check the following helpdesk article: The Warehouses Settings page.

Active column & how to activate or deactivate a warehouse

In this column, users can quickly verify which warehouse is active and which is not

...

  1. Click on the Edit button of the warehouse you need to activate or re-activate

  2. From the Warehouse Settings page, scroll down and switch to ON to activate a warehouse, or to OFF to deactivate it, the toggle Is Active?

  3. Click on Update This Information button, located on the right side of the page section

  4. The Warehouse is now shown as active or inactive

Info

For more information about the Warehouse Settings page, please check the following helpdesk article: The Warehouses Settings page.

Updated Date column

In this column appears the date and time of the latest update made on the Warehouses

...

Actions column

In this column are available three Actions buttons.

...

How to check and update

...

products inventory

  1. By clicking on the Inventory button

    Image Modified

...

  1. The user is redirected to the Inventory page, where

...

  1. he/she can be validated all products amount of the specific Warehouse (see the below image example)

    Image Modified
  2. On the other hand, updating the product inventory can be done inside the Warehouse Settings page.

Info

For more information about the Warehouse Settings page, please check the following helpdesk article: The Warehouses Settings page, specifically the section called Adjust Request Button (Update the product Inventory).

...

How to edit an existing Warehouse

...

  1. Click on the Edit button the user is redirected to the specific warehouse settings page, which information can be updated

    Image Modified

...

  1. From the Warehouses Management section, click on Warehouses

  2. On theWarehouses page, type on the search bar the name of the Warehouse you are looking for
    Image Removed

    To go to the Warehouse Setting page to edit it, users can:
    a. Select the Warehouse name

    Image Removedb. Go on the right side of the page and click on the Edit button
    Image Removed

    Once on the Warehouse Settings page, the user can update the information requested and this will be automatically saved

Info

For more information about the Warehouse Settings page, please check the following helpdesk article: The Warehouses Settings page.

The Delete button

...

How to Delete a Warehouse

  1. Click on the Delete button

  2. Confirm the action and the warehouse will be completely removed from the CRM instance

...


  1. Image Modified
Panel
panelIconIdatlassian-cross_mark
panelIcon:cross_mark:
bgColor#FFBDAD

Please note that this is a no-way-back action.

An alternative way to disable a warehouse is just to inactivate it, which means that orders will no sent there to be fulfilled.

Therefore, to activate a warehouse, please check the above Active topic, providing the step-by-step on how to activate or deactivate a warehouse.

...