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Please note that for the email variables to work, users must add the @ in front of it. For example: @LastOrderCampaignPrimaryDomain |
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Variable | Description | Composition |
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CSTemplateHeadline | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the title of the email |
CSTemplatePhoneNumber | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is replaced by the Customer Servic e phone number |
CSTemplateAddress | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the business address to the email |
CSTemplateSubtitle | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the subtitle to the email |
CSTemplateEmail | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | |
CSTemplateCallToActionButtonLabel | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the name it goes on the CTA button (e.g. Submit, FAQs, etc) |
CSTemplateCallToActionButtonUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the CTA button by adding the link that the button will redirects to once clicked (e.g. Submit, FAQs, etc) |
CSTemplateUnsubscribeLabel | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is toinclude the name it goes on the unsubscribe CTA button |
CSTemplateUnsubscribeUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the CTA button by adding the link that the button will redirects to once clicked |
CSTemplateImageUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable will be replcaed by an image, for instance users can add the brand of the product. |
Email Template Generic Variables
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Please note that for the email variables to work, users must add the @ in front of it. For example: @LastOrderCampaignPrimaryDomain |
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