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Variable | Description | Composition |
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CSTemplateHeadline | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the title of the email. |
CSTemplatePhoneNumber | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is replaced by the Customer Service phone number. |
CSTemplateAddress | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the business address to the email. |
CSTemplateSubtitle | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the subtitle to the email. |
CSTemplateEmail | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is replaced by the Customer Service email address. |
CSTemplateCallToActionButtonLabel | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the name it goes on the CTA button (e.g. Submit, FAQs, etc). |
CSTemplateCallToActionButtonUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the CTA button by adding the link that the button will redirects to once clicked (e.g. Submit, FAQs, etc). |
CSTemplateUnsubscribeLabel | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is toinclude to include the name it goes on the unsubscribe CTA button |
CSTemplateUnsubscribeUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the CTA button by adding the link that the button will redirects to once clicked. |
CSTemplateImageUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable will be replcaed by an image, for instance users can add the brand of the product. |
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