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On this page, the user can set up a complete new MID, edit, deactivate, reactivate an existing MID
Where is it located?
From CRM Homepage, go to the left side menu
Scroll down and click on Payments
Then click on Providers and the Providers page will be shown on the right side of the page
Go to the right side of the page and click on the Provider Mids button
The user is then redirected to theMerchant ID (Mids) page of the specific payment provider
How to configure and activate a new MID
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For more information, we suggest contacting the DFO Banking Team in order to know what information are needed |
From the Providers page, type in the search bar the payment provider that needs a new MID
On the payment provider row, go to the right side and click on the Provider Mids button that redirects the user to theMerchant ID (Mids) page
From the Merchant ID (Mids) page click on the + Create New button and theNew MIDs tab will pop up
Fill the New MIDs tab with the MIDs details (please note that for each payment provider, the details requested to set up a new MID may vary - check below an example of New MID tab)
How to set up or edit the MID tab
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To edit a new MID for your payment provider, please follow the below steps.
From the Providers page, type in the search bar the payment provider that needs a new MID
On the payment provider row, go to the right side and click on the Provider Mids button that redirects the user to theMerchant ID (Mids) page
From the Merchant ID (Mids) page, go to the right side of the page and click on the Edit button of the MID that needs to be updated
The MIDs tab will pop up
Change the details of the MID in the MIDs tab
To activate or deactivate the MID, just switch to ON or OFF the toggle Is Active
Please note that for PayPal providers, it is also necessary to switch to ON or OFF the toggle Is Paypal Direct Debit Active
Once finished, click on the Save button, at the bottom of the tab
The Payment Provider and its MIDs, have now been updated
What is on the Merchant ID (Mids) page
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In order to set up a new PRN or edit an existing one, please follow the below instructions.
Go to the right side of the Merchant ID (Mids) page and click on the MIDs Prns button
From the Payment Routing Number (PRNs) page click on the + Create New button
or on the MID PRNs Edit button
In either case, a tab will pop up, and the user should fill it or edit it as per his/her needs
Once the information has been added or updated, the user should click on the Save button at the bottom of the tab.