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Page Contents
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Check if there were any problems last time the system ran the orders, which need to be fulfilled, if any issue is spotted the system will correct the order(s)
Remove orders with email such as "test.com"
Remove orders with Partially Refunded status
Remove old fulfillments that have been set as Reship, as order status, and have a Fatal Shipping Error as fulfilment status
Set with a Backorders status, Partially Paid orders in order to request the full remaining payment from the customer
Set the order status to Shipping for orders with Paid status, Shipping error, Reshipping and Partially refunded
Set the fulfilment status New (1), in order to prepare the system for the next step which is: to assign the warehouse
Fix old processed fulfillments – the system has a list of warehouse response errors, so in some cases, the system will automatically recover those fulfillments to the queue
Update the Inventory fields: Reserved New and Reserved Sent
Assign a Warehouse
Orders are assigned to a specific Warehouse by following the below rules:
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If something happens during the process of sending the orders to be fulfilled to the warehouse, and they have their fulfilment status set to Processing (9), the system will recover their status to New (1) so that it resumes processing on the next shipment.
Backorder Workflow
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Backorders are processed four times per day |
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Select all backlog backorders
1. Grouping rule
Active: group orders by email | Not active: do not apply any group rule |
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