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  1. Hypothesis – IF we change X, then Y will happen, because of Z

  2. Business Value Estimate – what is your predicted impact on the KPIs involved?

  3. Brand Specific? If so, which Brand – some ideas can be tested anywhere where the is traffic, some ideas are brand specific

  4. Sample Pages, Idea source, etc. – any assets that may be useful to the CRO Team Member

  • Sida to gather the ideas and inputs them as Jira tickets

Evaluation Layer (Idea Evaluation)

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  1. What ideas makes it onto our queue - the evaluation group will vote on each idea, and if an idea gets the majority vote (3+), it will be part of the week’s queue, up to 15 ideas per week.

  2. Idea Prioritization -CRO Managementcollates output of Evaluation Systemand assigns priorities to each individual CRO Team Memberbased on the below metrics:
    - Margin/AOV
    - CVR
    - Volume
    - Processing
    - Customer Satisfaction
    - Other business value
    - Impact evaluation
    - Greatest positive votes

  • Tim to finalize and assign out the top 5 priority tickets for each CRO

Asset Development

  • CRO Management provides design and development a list of priorities on a weekly basis, with a Thursday management call as support. These deliverables are based on component output of CRO Team Prioritization

  • Creative and Development Managers assign out and execute upon the Asset Creation, informing and cooperating the CRO Team Member of any questions, changes, issues, etc. When content is live – CRO Team Member must be informed.

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