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Susanna Romanelli (Unlicensed)

Susanna Romanelli (Unlicensed)

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Please find attached below the topics discussed on this page:

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On the SKU Exceptions page, users can set products in the SKU Exceptions list.

Info

Setting a product in the SKU Exceptions list means that the system will send the orders with this product even if, in the bundle, the other order is out of stock.

Where is the SKU Exceptions section located?

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Normally, the system follows the 51% 50% rule to ship a bundle of orders , which means that (Main order + Upsells).

Tip

The 50% Rule - Fulfilment

  • The 51% of the products, in the bundle of orders (Main order + Upsells), need to be in stock and ONLY all orders can be shipped in just one package.

  • The reason behind this rule is to avoid paying multiple shipping fees for

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  • the same bundle of orders. Thus, the system will make sure to send out the products ONLY when more than 50% of them are available at the warehouse.

Note

Otherwise, the system will set all orders of the bundle in Backorders status, until

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either:

  • The above rule is complied

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  • Or all products are back in stock.

For SKUs that have been set as an exception, the system ignores the above rule and sends the order even if, in the bundle, the other order is out of stock.

Notewarning

Please note that SKU can be set either on the SKU Exceptions OR in the SKU Black List. The same SKU cannot be included on the both features at the same time.