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On the Order section, users can:

  1. Look for orders by using one of the several filters available

  2. Create a new order by clicking on the (plus) Create New button

Please find attached below the topics explained on this page:

Table of Contents
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The Orders Page

On this page, users can look up orders and also verify what is the campaign from which the order was generated.

At the top of the page, multiple filters are available, even though by default just a few of them are displayed (see below example):

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However, more filters are available, to narrow the search, by clicking on the (plus) Add New Search Filter button, a tab will pop up, and more filters can be selected and added on the page (see below example):

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The filters available are:

  1. Master Order Number

  2. Dates

  3. Order Number

  4. Campaign Name

  5. Order Status

  6. Product Name

  7. Customer Email

  8. Customer First/Last Name

  9. Payment Status

  10. Payment Type

  11. Order Behaviour

  12. Shipping Reference

  13. Payment Tracking Number

  14. Shopping Cart Number

  15. Credit Card (last 4 digits)

  16. Amount

  17. Shipment Tracking Number

  18. Company

  19. Payment Processor

By filling any one of the about search fields, then clicking on the Search button, the system will come up with a list (if available) of orders that have that characteristics.

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In order to clean the fields already used, just click on the Clear button on the right side of the page:

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After the search, the list of order will be listed at the bottom of the page, in a tab that will shown:

  • The Order Number

  • Campaign: the campaign name is a link that the user can click and in the other tab will be opened

  • Product Name

  • Customer Name and email address

  • Order status

  • Sale Type (for example hard sale, subscriptions, etc.)

  • Ordered On (the date in which the order was placed)

  • Updated Date

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On the left side of the page, two more buttons are available: the Hold and the Cancel, in order to

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Contents

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