CSTemplateHeadline

CSTemplatePhoneNumber

CSTemplateAddress

CSTemplateSubtitle

CSTemplateEmail

CSTemplateCallToActionButtonLabel

CSTemplateCallToActionButtonUrl

CSTemplateUnsubscribeLabel

CSTemplateUnsubscribeUrl

@CSTemplateHeadline

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is to add the title of the email.

@CSTemplatePhoneNumber

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is replaced by the Customer Service phone number.

@CSTemplateAddress

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is to add the business address to the email.

@CSTemplateSubtitle

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is to add the subtitle to the email.

@CSTemplateEmail

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is replaced by the Customer Service email address.

@CSTemplateCallToActionButtonLabel

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is to customize the name it goes on the CTA button (e.g. Submit, FAQs, etc).

@CSTemplateCallToActionButtonUrl

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is to customize the CTA button by adding the link that the button will redirects to once clicked (e.g. Submit, FAQs, etc).

@CSTemplateUnsubscribeLabel

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is to include the name it goes on the unsubscribe CTA button

@CSTemplateUnsubscribeUrl

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable is to customize the CTA button by adding the link that the button will redirects to once clicked.

@CSTemplateImageUrl

Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates.

This variable will be replcaed by an image, for instance users can add the brand of the product.