Please find attached below the topics discussed on this page:
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The Warehouse Settings page & how to create or edit a warehouse
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Please click on the following link to get to the Warehouse Settings helpdesk article: |
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What is the Warehouses Settings page for?
The Warehouse page is subdivided into several topics, in each one of them is filled with important information about the Warehouse and its whereabouts.
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For more information about taxes in CRM, please check the Helpdesk article: How taxes are calculated in CRM. |
Toggles
Please find attached below the information regarding what each toggle does.
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Please note that the toggle Allow Marketplace and the Marketplace Warehouses area don't have any relationship with the CRM section, called Marketplaces. |
The Allow Marketplace toggle is using the Fulfillment by Amazon (FBA) program With the FBA program, eManage CRM is also employing Amazon Warehouses (Amazon fulfilment chain) to fulfill DFO orders. |
The Marketplaces section is using the Fulfillment by Merchant (FBM) program With the FBM program, eManage CRM stores and ships orders created in a Marketplace, such as Amazon, Shopify, or Walmart. For more information about this, please check the helpdesk article: The Marketplaces |
6. The Use Only Assigned Shipping Countries For Fifty Percent Rule? toggle
There is a fulfilment rule in CRM called the 50% Rule. According to this rule, orders are processed if:
There is more More than 50% of the order items are in stock at the Warehouse.
For example, an order has 5 units of earpods on it. By applying the 50% Rule, this order is fulfilled ONLY if at least 3 units of earpods are available to be shipped, in one package. Then a second package will be sent, once the rest of the items are in stock.Or the SKU is in the exception list and with inventory available.
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For more information about how SKUs in the exception list, please refer to the Helpdesk article: SKU Exceptions. |
However, to ship an order following this rule, the system has to take into care a couple of more requirements:
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Being said all the above, by turning ON the toggle Use Only Assigned Shipping Countries For Fifty Percent Rule? means that by processing orders applying the 50% rule, the Warehouse will not consider the requirement that the delivery country is should be: the US, CA or MX.
Instead, the Warehouse will ship orders to the countries already set up in the Common Countries section of the Warehouse Settings page.
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The Warehouse will process ONLY orders that:
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Please note that if the country is not included, the orders will go to Backorders status, even if the product is in stock. |
Add | Edit the Common Countries
To add or edit your list of countries, please click on the Please Select a Country button
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and select all countries you need to.
If you type the continent on the Search bar, it will pop up below all countries located in that specific continent. Additionally, by clicking on the name of the continent, the system will automatically select all countries listed on it
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Once finished, just click on Done and the countries will be all filed below
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Battery Countries
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In this section, the user can select the countries where the products with batteries are not allowed so the Warehouse will not fulfil orders with those products to be delivered to them.
Those countries can be easily picked by:
Going to the Products section of the Warehouse Settings page
Hitting the Update SKU Country List button
Turn on the toggle Filter by Battery Countries?
Select the countries
Click on theUpdate button
Add | Edit the Battery Countries
To add or edit your list of countries, please click on the Please Select a Country button
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and select all countries you need to.
If you type the continent on the Search bar, it will pop up below all countries located in that specific continent. Additionally, by clicking on the name of the continent, the system will automatically select all countries listed on it.
Once finished, just click on Done and the countries will be all filed below
