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Single Email Variables
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Please note that for the email variables to work, users must add the @ in front of it. For example: @LastOrderCampaignPrimaryDomain |
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Variable | Description | Composition |
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CSTemplateHeadline@CSTemplateHeadline | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the title of the email. |
CSTemplatePhoneNumber@CSTemplatePhoneNumber | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is replaced by the Customer Service phone number. |
CSTemplateAddress@CSTemplateAddress | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the business address to the email. |
CSTemplateSubtitle@CSTemplateSubtitle | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to add the subtitle to the email. |
CSTemplateEmail@CSTemplateEmail | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is replaced by the Customer Service email address. |
CSTemplateCallToActionButtonLabel@CSTemplateCallToActionButtonLabel | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the name it goes on the CTA button (e.g. Submit, FAQs, etc). |
CSTemplateCallToActionButtonUrl@CSTemplateCallToActionButtonUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the CTA button by adding the link that the button will redirects to once clicked (e.g. Submit, FAQs, etc). |
CSTemplateUnsubscribeLabel@CSTemplateUnsubscribeLabel | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to include the name it goes on the unsubscribe CTA button |
CSTemplateUnsubscribeUrl@CSTemplateUnsubscribeUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable is to customize the CTA button by adding the link that the button will redirects to once clicked. |
CSTemplateImageUrl@CSTemplateImageUrl | Check the following helpdesk article to know how and where to use them in CRM: Customer Service Templates. | This variable will be replcaed by an image, for instance users can add the brand of the product. |
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