Please find attached below the topics discussed on this page:
The Warehouse page is subdivided into several topics, in each one of them are filled important information about the Warehouse and its whereabouts.
Warehouses
The first thing to do when setting a new Warehouse is fill in the Warehouse address, at the top of the page and click on Update This Information button.
It’s crucial to include the Warehouse address for a couple of reasons:
The system will have all information to fulfill orders by the supplier-proximity rule. According to this rule, the system will use the customer’s shipping address and send the order to be fulfilled to the nearest Warehouse where the item is in stock.
An additional rule is applied by the system in order to decide in which warehouse the order has to be first sent to be fulfilled. This rule is based on the Priority, assigned by the user himself/herself, to the Warehouse
The scale is going from Priority 1, which is the highest priority, to 35. Warehouses that are set up with Priority one, are the ones to be first chosen to fulfill an order.
The system will use the customer’s shipping address to correctly calculate taxes. For more information, on how to set up taxes in the CRM campaign and how taxes are calculated, please check the Helpdesk section, called Campaign Management.
The Is Active? Toggle
Therefore, to activate the Warehouse, by switching to ON the toggle Is Active?
the Warehouse address has to be filled in. Otherwise, an error message will pop up, and the system will not let the user activate the Warehouse
The Keep Tracking? toggle
The Keep Conciliation? toggle
The Allow Marketplace toggle
This toggle is working ONLY for the Amazon Warehouse, even though it is visible in all other Warehouses Settings page
By switching to ON this toggle, an additional part is added to the Warehouse Settings page, called the Marketplace Warehouses.
On the Marketplace Warehouses, can be included other Warehouses that are stocking Amazon SKU, helping the Amazon Warehouse fulfill orders; or else, some Amazon inventory is kept in other Warehouses (i.g. V-Logic, Swan, etc). Therefore, the warehouses that have those products are linked to the Warehouse Amazon FBA on the Marketplace Warehouses, on the Warehouse Setting page (see below example).
The system is able to pull the full amount of stock of the Amazon products, not just in the Amazon warehouse itself, but on the other warehouses that they kept them.
Please note that the toggle Allow Marketplace doesn't have any relationship with the CRM section, called Marketplaces. |
|---|
The Allow Marketplace toggle is using the Fulfillment by Amazon (FBA) program With the FBA program, eManage CRM is also employing Amazon Warehouses (Amazon fulfillment chain) to fulfill DFO orders. |
The Marketplaces section is using the Fulfillment by Merchant (FBM) program With the FBM program, eManage CRM stores and ships orders created in a Marketplace, such as Amazon, Shopify, or Walmart. For more information about this, please check the helpdesk article: The Marketplaces |
Contacts List
Common Countries
Products
EC-5786 - What is the Buffer column for?
In Transit
Marketplace Warehouses
Shipping Methods
Package Weight
Custom Fields
