On this page will be discussed the below topics:
In the Customer Service Templates section, xxxxx
The Customer Service Templates is one of the topics under the Campaign Management section:
Type the template name in the search box and click on the Search button
Once you click on the + Create New button, the user is redirected to a new page where, by filling in all details requested, a new Customer Service Template will be created
After clicking on the + Create New Button, users are redirected to the Customer Service New Template page, in which they need to fill all the information requested, such as:
Once all details have been filled in, click on the Save button.
In order to edit an existing template, just click on the Editing button on the right side of each template row (see the below example):
