What is the PayPal - Need Response section about?

In the PayPal - Need Response section, are listed all open PayPal disputes that need to be tackled by the seller.

Where the PayPal - Need Response section is located?

1. Log into CRM and go to the left-side menu

2. Scroll down and click on Disputes

3. And then on PayPal - Need Response.

How the PayPal - Need Response section works

Besides having listed all disputes that need a response from the seller (see the below example)

Open

the features and functionality of this page are the same as the PayPal one. Therefore, please refer to the helpdesk article: PayPal.