The Logistic Management areas & features

Dealing with the Logistic Chain can be done by making the most of the below eCRM sections.

• Warehouse Management, specifically:

  • [PART 1], [PART 2], [PART 3] The Warehouse Settings page & how to create or edit a warehouse: Configuring all options available in the UI of each warehouse.

  • Inventory: Checking the inventory of each SKU | Product.

  • Backorders: Checking the list of all orders that are in backorders status.

*[DFO only]

Moreover, there are the Marketplace Management sections, which allow users to configure the logistic chain for each marketplace (Amazon, Shopify and Walmart), such as:

• Marketplace Map: Mapping all CRM fulfilment chains such as the warehouse, shipping methods, couriers, etc. for each marketplace (Walmart, Amazon and Shopify).

• Marketplaces: Setting up, for each marketplace (Amazon, Walmart or Shopify), an alert which is triggered every time there are orders in backorder status.

• Linked Products: Enabling CRM to send inventory information to the marketplace by linking CRM SKUs with the Marketplace SKUs (Amazon, Walmart or Shopify)

• Backorders (Marketplace): Checking how many Marketplace orders are in Backorders status.

• Tracking Number Business Delay: Checking how many orders have been sent already, but the customer is still waiting for the tracking number.