...
| Tip |
|---|
Every 30 minutes, DRIP collects the data from the pages of the CRM campaigns that have been set up with it and update the data of is statistics. |
The data, gather on the CRM checkout pages, is stored inside the DRIP database is about three customers behaviors mainly:
Abandoned: refers to two cases in which a potential customer starts :
a. Potential customers start a check-out process for an online order but drops drop out of the process before completing the purchase
b. The customer places the order but then cancels the paymentDeclined: refers to purchases which payment transaction has been declined
Orders: for all successful purchases
...
Abandoned Purchases
This category refers to cases :
a. Cases in which a potential customer starts a check-out process for an online order, but drops out of the process before completing the purchase.
b. Cases in which customers place the order but then cancel the payment
On these events, the only detail collected is the email address
...