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Below is the list of topics explained on this page:

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What is the Address Verify page for?

Within the Address Verify section are listed all orders which Shipping Address needs to be manually revised because some information is missing or incorrect.

Info

Please note that eManage CRM uses a software called Melissa to automatically screen and correct the Shipping Address of orders, without the need for a human check.

However, there are cases in which Melissa is unable to match the Shipping Address details provided by the customer with any address due to lack of information or because the information doesn’t match. In such cases, users have to manually check each order listed on the Address Verify page.

What is on the Address Verify page?

The Actions buttons

The Copy Address button

The Save Changes button

The Send Email button

The User Account button

The Address Change History button

The Bookmark button