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the Warehouse address has to be filled in. Otherwise, an error message will pop up, and the system will not let the user activate the Warehouse
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The Keep Tracking? toggle
When this toggle is set to ON, CRM receives order tracking numbers. With this feature, users can see and check the order tracking number, when it is available (see example below), on the Shipping History section:
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Please note that there are cases in which the warehouse is temporarily deactivated, for example during seasonal/yearly/quarterly inventory checks.
By deactivating the Warehouse, new orders will not be sent there to be fulfilled, but the orders that were previously sent will still be fulfilled and having the toggle Keep Tracking? ON, it’s going to let the Warehouse keeps notifying CRM about the fulfillment status of those orders.
The Keep Conciliation? toggle
When this toggle is set to ON, CRM is automatically notified every 12 hours by the warehouse, about the level of stock of each product. Consequently, the user can easily spot the products' availability, by checking the topic Product (see below example)
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The Allow Marketplace toggle
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The system is able to pull the full amount of stock of the Amazon products, not just in the Amazon warehouse itself, but on the other warehouses that they kept them.
Please note that on the non-Amazon warehouses, the user needs to include the specific Amazon SKU on the list of products available on it.
Please note that the toggle Allow Marketplace doesn't have any relationship with the CRM section, called Marketplaces. |
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The Allow Marketplace toggle is using the Fulfillment by Amazon (FBA) program With the FBA program, eManage CRM is also employing Amazon Warehouses (Amazon fulfillment chain) to fulfill DFO orders. |
The Marketplaces section is using the Fulfillment by Merchant (FBM) program With the FBM program, eManage CRM stores and ships orders created in a Marketplace, such as Amazon, Shopify, or Walmart. For more information about this, please check the helpdesk article: The Marketplaces |
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