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and in the product quantity of orders, the quantity will be always 1
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Keep SKUs packages toggle in the Campaign Settings
In theCampaign Settings page> Shipping Settings, there is the toggle Keep SKUs packages
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The Keep SKUs packages toggle, when active, the fulfillment will keep the same SKU in case of the product package.
**Please note that this feature applies ONLY for Ontel.
For example: in this specific case, packages are created within the product section with SKU like the below:
- JETF_2
- JETF_3
- etc.
So the SKUs are already set as packages. Setting the flag Keep SKUs packages to ON means that the system will leave the SKU unchanged when sending the order to the warehouse.
On the contrary, for all other cases, the system will read multiple units of the same product in the FE and add this information for the warehouse when the order is sent for fulfillment.
Example of order using the flag:
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The product quantity is set to 1, even though in the SKU and product name it is said that there are 4 units of the same product.
Example of order not using the flag:
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In the above case, it is the system that informs the warehouse about the unit quantity of the product, that is why the Product Quantity field is shown 3.