Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

On this page are explained all below topics:

...

  • Keep SKUs packages toggle: when active, the fulfillment will keep the same SKU in case of the product package.
    **Please note that this feature applies ONLY for Ontel.

    Image Added

    For example: in this specific case, packages are created within the product section with SKU like the below:
    - JETF_2
    - JETF_3
    - etc.
    So the SKU are already set as packages. Setting the flag Keep SKUs packages to ON means that the system will leave the SKU unchanged when sending the order to the warehouse.
    On the contrary for all other cases, the system will read multiple units of the same product in the FE and add this information for the warehouse when the order is sent for fulfillment.
    Example of order using the flag:

    The product quantity is set to 1, even though in the SKU and product name is said that there are 4 units of the same product.
    Example of order not using the flag:


    In the above case, it is the system that informs the warehouse about the units quantity of the product, that is why the Product Quantity field is shown 3.

...

  • a Default selectable icon>Mini Upsell Product>Sales Model
    - In this case, the user should select first the option Default
    - Then click on the Mini Upsell Product and pick one of the products from the drop-down menu
    - Next, select the Sales Model (see the below example)


    - The green Add button is the second to last action users should perform before saving the edition in the campaign.

  • Link to Products>Product Name>Select from all products>Mini Upsell Product (user can choose within all products available in the instance)>Sales Model
    In this case, the user should select first the option Link to Products
    - Choose the option Select from all products
    - Then click on the Mini Upsell Product and pick one of the products from the drop-down menu. Please note that for this option the user can choose from all products available in the instance.
    - Next, select the Sales Model (see the below example)

    - The green Add button is the second to last action users should perform before saving the edition in the campaign.

  • Link to Products>Product Name>Select from related products>Mini Upsell Product (user can choose between the main product of the campaign and its packages)>Sales Model
    In this case, the user should select first the option Link to Products
    - Choose the option Select from all products
    - Then click on the Mini Upsell Product and pick one of the products from the drop-down menu. Please note that for this option the user can choose between the main product of the campaign and its packages.
    - Next, select the Sales Model (see the below example)

    - The green Add button is the second to last action users should perform before saving the edition in the campaign.

...

Please note that at DFO, the ONLY antifraud service available is Kount. Kount is a third-party anti-fraud service that has been integrated with eManage CRM.

...

Bring me back to the eManage CRM Helpdesk Overview page