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The Gift Card can be created in the Gift Card section and sent directly to the customer’s email.When entering
Please follow the below steps:
Go to the Gift Card section
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Click on the + Create New button
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Choose which toggle to turn on, please note that users can pick just one, or a combination of two or all three of them.
- The Is Customer toggle: Switching this one to Yes does not change or add any field in the page's interface. This switch allows users to use the field Holder Email only to look for email addresses registered inside the instance, which means that a brand-new gift card will be issued only to customers already registered in the instance’s database
- The Is Batch Card toggle: Switching to ON this button allows users to send a batch of gift cards to several email addresses, or to several people, be them, customers, from the instance’s database or external ones. By simply typing the email address in the field Holder Email and clicking on the button Add, the user will be able to send the gift card to a batch, a group of people all at once
- The Is Card Test toggle: this option allows users to create a Test Gift Card to be used in a Test Order within the system. An Is Card Test gift card can only be used in a test order. It is not possible to use a test gift card to pay a real order in production, partially or in total. Likewise, it is not possible to use a real gift card to pay a test order, partially or in total
Fill in the details requested by the system and once done, click on the Create button. The Gift Card will be automatically sent to the email provided.
Combining Toggles
On the Create New page, it is also possible to combine the switches.
By combining the Is Customer and the Is Batch Card switches, users will be able to send several gift cards at once, however, using only the customers already registered at the instance’s database
By combining the Is Customer and the Is Card Test switches, users will only be able to create test gift cards and use only the customers already registered in the instance’s database
By combining the Is Batch Card and the Is Card Test switches, users will be able to send several test gift cards at once, be it for customers already registered at the instance’s database or for external ones.
By combining all 3 options at once, users will be able to send several test gift cards at once, to customers already registered in the instance’s database.
3. Issue Gift Cards from campaigns
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