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Please find attached below the topics discussed on this page:

Table of Contents
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What is the Declined Payments section about?

In this section, users should be able to look for any order with a declined payment.

Where is the Declined Payments section located?

  1. Log into CRM and go to the left-side menu

  2. Scroll down and click on the Customer Service

  3. Then click on Declined Payments

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The search fields

In this section, users have multiple search fields that can be used to look for a declined payment:

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