The topic topics discussed on this page are listed below:
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The Address Verification section has two main purposes:
Collect and group all orders in which the shipping address has missing/incorrect information and which the Address Validator (Melissa) couldn't verify it automatically
Enable users to go through each order to gather info from the customers, about the address, and then correct it from the order page.
Melissa the Address Verifier
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This process is essential, for two reasons:
Orders whose Shipping Address is incomplete or incorrect are not sent to be fulfilled. In other words, they will remain in Paid status until Melissa or a user will update its data.
Melissa decreased the number of human actions on the orders, making the process faster and more effective.
Validate customers' email addresses. Specifically, it validates the email domain, for example, @gmail.com, http://hotmail.com, http://outlook.com, etc.
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For CRM instances that don’t have Address Validation activated, all orders will be fulfilled even if they have Pending Address Verification. |
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