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In the Disputes>Return Address, users can set up return addresses to be used in the dispute response by any users (see the below example)have to set the Return Address for cases in which the customers request to return the product. This is mandatory information that PayPal required.

Where the Return Address section is located?

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How to create a Return Address

  1. Click on the + Create New button

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  2. On the Return Address Settings page, fill in the address details

  3. Click on the Create a Return Address button

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  4. Then add the Countries where the return address should work by selecting the Please Select a Country button

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    and choosing them from the drop-down menu

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  5. Click on theUpdate Common Countries button

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  6. Once the address is created, it will be listed on the Return Address main page (see the below example)

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How to edit a Return Address

  1. Click on the Edit button

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  2. In the Return Address Settings page make the changes and then click on the Update This Information button, to update the address details

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  3. To modify the Common Countries, once done click on the Update Common Countries button

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How to delete a Return Address

  1. Click on the Delete button

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  2. Confirm the actions and the address will be removed.