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On this page are explained all the below topics:

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  • This section has been created to configure the Pitney Bowes Return settings, used by the DFO Customer Service Team.

  • By default, the toggle is set to ON in all new campaigns, and the price is set up for USD 5.99.

  • When the toggle is set to ON, in the order page the agents have available in the refund tab, the toggle Return Label (see below example)

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  • If the user switches to ON the toggle Return Label, the customer will receive back the amount of the product with discounted USD XX amount of the return charged by Pitney Bowes.

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Verify customer's personal info

Allow to validate customer email address toggle

Allow to validate customer home address toggle

Clear Web Sales API Cache

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  1. a Default selectable icon>Mini Upsell Product>Sales Model

    1. In this case, the user should select first the option Default

    2. Then click on the Mini Upsell Product and pick one of the products from the drop-down menu

    3. Next, select the Sales Model (see the below example)

    4. The Add button is the second to last action users should perform before saving the edition in the campaign.

  2. Link to Products>Product Name>Select from all products>Mini Upsell Product (user can choose within all products available in the instance)>Sales Model
    In this case, the user should select first the option Link to Products

    1. Choose the option Select from all products

    2. Then click on the Mini Upsell Product and pick one of the products from the drop-down menu. Please note that for this option the user can choose from all products available in the instance.

    3. Next, select the Sales Model (see the below example)

    4. The Add button is the second to last action users should perform before saving the edition in the campaign.

  3. Link to Products>Product Name>Select from related products>Mini Upsell Product (user can choose between the main product of the campaign and its packages)>Sales Model
    In this case, the user should select first the option Link to Products

    1. Choose the option Select from all products

    2. Then click on the Mini Upsell Product and pick one of the products from the drop-down menu. Please note that for this option the user can choose between the main product of the campaign and its packages.

    3. Next, select the Sales Model (see the below example)

    4. The Add button is the second to last action users should perform before saving the edition in the campaign.

  4. Once all editing is done, click on the Shipping Info button

  5. Switch to ON the toggle of the correct Shipping Method

  6. Click on the Update button

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