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What is the Declined Payments section about?
In this section, users should be able to look for any order with a declined payment.
Where is the Declined Payments section located?
Log into CRM and go to the left-side menu
Scroll down and click on the Customer Service
Then click on Declined Payments.
The search fields
In this section, users have multiple search fields that can be used to look for a declined payment:
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