Below is the list of topics explained on this page:
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The Copy Address button
With this the Copy Address button, users can easily copy the entire shipping address that is currently available for the order
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The Save Changes button
By clicking on this the Save Changes button
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the user saved all the changes made to the order’s details in the columns: Address1, Address 2, City, State, Zip Code Country
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After the address has been verified, the order will be listed on the Address Verification>All Verified and the user Address Verification>My Verify sections.
The Send Email button
By using this buttonOnce configured, by clicking on it, the system will email the customer requesting more information about the shipping address
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The User Account button
Using this the User Account button
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users can open the Customer profile account and find the list of all the customer’s orders.
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The Address Change History button
By clicking on this the Address Change History button
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a tab pops up displaying the shipping address prior to the editing and the updated one (see the below example)
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The Bookmark button
By clicking on this button, the order will be taken by the user and saved on the user’s Address Verification>Bookmarked
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On the other hand, by accessing the Address Verification>Bookmarked section
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and clicking on
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the Unbookmark button, the order will disappear from the
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user’s bookmarked section and reappear in the Address Verify area
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The Show Legend button
By clicking on the Show Legend button, located at the bottom of the page, will be displayed the explanation of each one of the Verification Results:
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Start editing the shipping address directly on the Address Verify page, by double-checking the order details in the columns: Address1, Address 2, City, State, Zip Code Country.
Please note that there may be cases in which it still Melissa helps to correct the address, through a tab that will pop up providing the address that has just been changed, and the address suggested by Melissa (see the below example)
The user can choose which address is most correct and click on the Update button on the tab to save the changes.
Once the changes have been made, go to the Actions column and click on the Save Changes button to finalize the task
Then hit the Save button
When clicking on the Save button, if there are other orders linked to this Shipping Address, the system will ask users to confirm whether the Shipping Address for these other orders should be modified too
To confirm the address change changes for these other orders, users need to turn on the toggle Allow change (see the below example)
Once saved the changes, the system, also, will leave an automatic note on the order page, specifically in the Notes section, informing that the shipping address was modified, when, and by whom (see the below example)
Once the verification has been made, the order is sent to be fulfilled. Moreover, it will be also automatically moved to the Address Verification>All Verified section, whereare displayed all orders whose shipping address was previously modified (see the below example)
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Click on the User Account button, to open the Customer profile account and edit the order, from the order page itself
The Shipping Address can be easily edited from the Shipping Address area of the page order, by clicking on the Enable Editing button (see the below example):
After having clicked on the button, the user can make the necessary changes to the address
Once finished, just hit the Save button on the right side of the page
There may be cases in which still Melissa helps to correct the address, through a tab that will pop up providing the address that has just been changed, and the address suggested by Melissa
The user can choose which address is most correct and click on the Update button on the tab to save the changes.
Then hit the Save button
When clicking on the Save button, if there are other orders linked to this Shipping Address, the system will ask users to confirm whether the Shipping Address for these other orders should be modified too
To confirm the address change changes for these other orders, users need to turn on the toggle Allow change (see the below example)
Once saved the changes, the system will leave an automatic note, in the Notes section, informing that the Shipping Address was modified, when, and by whom (see the below example)
Once the verification has been made, the order is sent to be fulfilled. Moreover, it will be also automatically moved to the Address Verification>All Verified section, whereare displayed all orders whose shipping address was previously modified (see the below example)