Please find attached below the topics discussed on this page:
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What is the Return Address section about?
In the Disputes>Return Address, users can set up return addresses to be used in the dispute response by any users (see the below example)have to set the Return Address for cases in which the customers request to return the product. This is mandatory information required by PayPal.
Where the Return Address section is located?
Log into CRM and go to the left-side menu
Scroll down and click on Disputes
And then on the Return Address.
How to create a Return Address
Click on the + Create New button
On the Return Address Settings page, fill in the address details
Click on the Create a Return Address button
Then add the Countries where the return address should work by selecting the Please Select a Country button
and choosing them from the drop-down menu
Click on theUpdate Common Countries button
Once the address is created, it will be listed on the Return Address
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main page (see the below example)
How to edit a Return Address
Click on the Edit button
In the Return Address Settings page make the changes and then click on the Update This Information button, to update the address details
To modify the Common Countries, once done click on the Update Common Countries button
How to delete a Return Address
Click on the Delete button
Confirm the actions and the address will be removed.