On this page, it will be explained the below topics:
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Sending to the Warehouse information about the Lifetime Warranty
Via Database, CRM is sending to the Warehouse (Cart Over) information on whether with each order was also purchased the Warranty or not.
Please note that this information is not visible in eManage CRM UI.
Price needs to be included in the order information to the Warehouse
When CRM sends orders order information to the Warehouse (Cart Over) for them to be fulfilled, for each order it has to be included the price for each item, even though the order is a package which means that CRM will show the total of all goods. However, at the Warehouse, they need to receive the price of each product.
SKU quantity & Packages are set up in the Products section
In any order, the amount of units, of each item, has to be set up at the SKU level.
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and in the product quantity of orders, the quantity will be always 1
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Keep SKUs packages toggle in the Campaign Settings
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Please note that this feature applies ONLY for Ontel. |
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