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Please find attached below the topics discussed on this page:

What is the Declined Payments section about?

In this section, users should be able to look for any order with a declined payment.

Where is the Declined Payments section located?

  1. Log into CRM and go to the left-side menu

  2. Scroll down and click on the Customer Service

  3. Then click on Declined Payments

The search fields

In this section, users have multiple search fields that can be used to look for a declined payment:

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support@dfogpc.com">& for any more questions or further help, contact support@dfogpc.com