Please find attached below the topics discussed on this page:
What is the PayPal (V2) - My Cases section about?
In the PayPal (V2) - My Cases section, are listed all PayPal disputes that the users have been working on (see the below example)
Where the PayPal (V2) - My Cases section is located?
Log into CRM and go to the left-side menu
Scroll down and click on Disputes
And then on PayPal (V2) - My Cases
How the PayPal (V2) - My Cases section works
Besides having listed all disputes that the user him/herself has been working on, the features and functionality of this page are the same as the PayPal (V2) one. Therefore, please refer to the helpdesk article: PayPal (V2).