Please find attached below the topics discussed on this page:
What is the PayPal (V2) - My Cases section about?
In the PayPal (V2) - My Cases section is listed all PayPal disputes that the users have been working on (see the below example)
Where the PayPal (V2) - My Cases section is located?
Log into CRM and go to the left-side menu
Scroll down and click on Disputes
And then on PayPal (V2) - My Cases.
How the PayPal (V2) - My Cases section works
Besides having listed all disputes that the user him/herself has been working on (see the below example)
the features and functionality of this page are the same as the PayPal (V2) one. Therefore, please refer to the helpdesk article: PayPal (V2).