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What is the PayPal - My Cases section about?

In the PayPal - My Cases section is listed all PayPal disputes that the users have been working on (see the below example)

Where the PayPal - My Cases section is located?

  1. Log into CRM and go to the left-side menu

  2. Scroll down and click on Disputes

  3. And then on PayPal - My Cases.

How the PayPal - My Cases section works

Besides having listed all disputes that the user him/herself has been working on (see the below example)

the features and functionality of this page are the same as the PayPal one. Therefore, please refer to the helpdesk article: PayPal.

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