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Susanna Romanelli (Unlicensed)

Susanna Romanelli (Unlicensed)

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Dealing with the Logistic Chain can be done by making the most of the below eCRM sections.

  • 🏭 Warehouse Management, specifically:

    • 🏭[PART 1], 🏭[PART 2], 🏭[PART 3] The Warehouse Settings page & how to create or edit a warehouse: Configuring all options available in the UI of each warehouse.

    • 🏭Inventory: Checking the inventory of each SKU | Product.

    • 🏭Backorders: Checking the list of all orders that are in backorders status.

*[DFO only]

Moreover, there are the 🧺 Marketplace Management sections, which allow users to configure the logistic chain for each marketplace (Amazon, Shopify and Walmart), such as:

  • 🧺 Marketplace Map: Mapping all CRM fulfilment chains such as the warehouse, shipping methods, couriers, etc. for each marketplace (Walmart, Amazon and Shopify).

  • 🧺 Marketplaces: Setting up, for each marketplace (Amazon, Walmart or Shopify), an alert which is triggered every time there are orders in backorder status.

  • 🧺 Linked Products: Enabling CRM to send inventory information to the marketplace by linking CRM SKUs with the Marketplace SKUs (Amazon, Walmart or Shopify)

  • 🧺 Backorders (Marketplace): Checking how many Marketplace orders are in Backorders status.

  • 🧺 Tracking Number Business Delay: Checking how many orders have been sent already, but the customer is still waiting for the tracking number.