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smt similar to this /wiki/spaces/CH/pages/2720235688
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The Customer Experience can be handled by using the below sections. The 👥 Customer Service section, specifically: The 📧 Ticket Management: to create and reply to customers' emails The ?? Customer Lookup: Look for a customer and his/her order(s) The 👥 Order page: to check order details, perform reships, refunds etc.
The 🗺️ Address Verification, which enables users to easily spot and take action quickly on any orders that have an incomplete or incorrect shipping address ⌨️ Orders: to look for any order ⚖️ Disputes: to handle any PayPal dispute opened by customers 💳 Gift Cards.
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Moreover, the below sections enable users to create new orders or charge additional upsell orders for customers while on a call with them: