The Customer Experience can be handled by using the below sections.

  1. The (blue star) Customer Service section, specifically:

    1. The (blue star) Ticket Management: to create and reply to customers' emails

    2. The (blue star) Customer Lookup: Look for a customer and his/her order(s)

  2. The (blue star) Address Verification, which enables users to easily spot and take action quickly on any orders that have an incomplete or incorrect shipping address

  3. (blue star) Orders: to look for any order

  4. (blue star) Disputes: to handle any PayPal dispute opened by customers

  5. (blue star) Gift Cards.

note

Moreover, the below sections enable users to create new orders or charge additional upsell orders for customers while on a call with them:

Moreover, the below sections enable users to create new orders or charge additional upsell orders for customers while on a call with them: