CRM Release Notes of 2021

Release Notes 03/02/2021

• Ability to Cascade a Payment Provider

Release Notes 24/02/2021

• New Variables for Emails Templates

• How to easily configure our Top Picks into the emails templates

Release Notes 03/03/2021

• Enable Melissa as the Address Verifier

• The FBA - Fulfillment by Amazon

• Enable email and an SMS to be triggered for any refused charges, so customers will be automatically informed about it

• Blocking Paypal Double Transactions using the FingerprintID

• The Gift Cards feature is under development.

Release Notes 17/03/2021

• New solution for Tax Calculation

• Display the Tax Provider in the order details, and move the location of the S&H field on the order page

Release Notes 24/03/2021

• The New Warehouse WorldPack

• CRM Payment Settings and how to set taxes inside a Campaign

• Merchant Client ID for Braintree

Release Notes 05/04/2021

• Ability to create gift cards

• Ability to proceed with basic transactions (authorize / capture / refund).

Release Notes 12/04/2021

Gift Card features delivered:

• Backend features in production

• Frontend to be deployed in production

Release Notes 23/04/2021

• On April 23rd the first version of the Gift Cards, or the icon present in the system as well as its backend development, was first released into eManage CRM production environment.

Release Notes 03/05/2021

Gift Card features delivered:

• The ability to list gift cards under the campaign

• The UI to generate massive gift cards in batch

• The ability for users to generate a new gift card.

Release Notes 03/06/2021

• 50% Business Rule Updates

• Adding a domain to the Stripe /Apple Pay

Release Notes 30/06/2021

• Implemented solution to have CB911 into the MID section in order to help to revert chargebacks.

Release Notes 21/07/2021

• Updates on how Taxes are calculated

Release Notes 28/07/2021

• Created the new Customer Service Email Template called About Your Purchase to be sent to customers when they contact the Customer Service team.

Release Notes 05/08/2021

• The toggle Create tax transaction? has been added to the Campaign Settings page

• The Apple/Google Pay provider is available in CRM

Release Notes 11/08/2021

• Melissa has now been enabled to translate special characters

• In the Sales Models, the Delivery Delay can be set up to 45 or up to a maximum of 60 days

• Implemented the Email Variable @TotalTaxAmountfor Bundle emails

Release Notes 14/09/2021

• Implemented the Reconciliate section, under the Payments

Release Notes 21/09/2021

• The new CRM section called: Marketplaces

Release Notes 28/09/2021

• Bluesnap or DFO-Bluesnap Global Partner

Release Notes 05/10/2021

• SMS Templates

• The new Marketplace Management section

• The Customer Lookup List section (IAM)

• The Estimated Arrival field in the Order Page>Shipping History.

Release Notes 19/10/2021

• SMS Templates are now available to be configured in the campaigns

• Implemented feature to enable Mail Payments where users can place orders in CRM and customers can pay on Cash or Check on Mail.

Release Notes 07/12/2021

• The Gift Card feature has been updated as requested by the CS team.